Privacy Policy

This Privacy Policy describes how Celestial Insights, located at 13 Witch Way, Salem, MA 01970 ("we," "us," or "our"), collects, uses, and shares personal information of users of our website, www.celestialinsights.com (the "Site"). This policy applies to all visitors, users, and others who access or use the Site.

Information We Collect

We collect information from you when you:

Visit our Site
Create an account
Purchase our services (e.g., natal chart readings)
Subscribe to our newsletter
Contact us through email or contact form
Participate in surveys or promotions

The types of information we collect may include:

Personal Information: Name, email address, phone number, date of birth, and astrological birth details (time, location).
Payment Information: Credit card details or other payment information (processed through secure third-party payment processors).
Demographic Information: Age, gender, location.
Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of visits.
Communication Data: Records of your communications with us.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To provide astrological readings, reports, and other services you request.
To Personalize Your Experience: To tailor content and offerings to your individual preferences and astrological profile.
To Communicate with You: To respond to your inquiries, provide customer support, and send you updates and newsletters.
To Process Payments: To process transactions and fulfill orders.
To Improve Our Site: To analyze usage data and improve the functionality and content of our Site.
To Prevent Fraud: To detect and prevent fraudulent activities.
For Marketing Purposes: To send you promotional materials and offers, with your consent where required by law.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Storage and Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: Using SSL/TLS encryption to protect data transmitted over the internet.
Secure Servers: Storing personal information on secure servers in controlled facilities.
Access Controls: Limiting access to personal information to authorized personnel only.
Regular Security Audits: Conducting regular security audits and assessments to identify and address vulnerabilities.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing Your Information

We may share your personal information with the following categories of recipients:

Service Providers: Third-party service providers who assist us with website hosting, payment processing, email marketing, and other services.
Business Partners: Trusted business partners who offer products or services that may be of interest to you.
Legal Authorities: Government agencies or law enforcement officials if required by law or legal process.
Affiliates: Our subsidiaries or affiliates.
Other Users: In limited cases, such as when you participate in public forums or share content on our Site.

We require our service providers and business partners to protect your personal information in accordance with this Privacy Policy and applicable laws.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact Elara Nightingale, our Data Protection Officer, at privacy@celestialinsights.com or call us at 555-CELESTI (555-235-3784).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Site. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information about you.

We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for the operation of our Site and enable you to access certain features.
Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit and how long you spend on each page.
Functionality Cookies: These cookies allow us to remember your preferences and personalize your experience on our Site.
Advertising Cookies: These cookies are used to deliver targeted advertising to you based on your interests.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that blocking cookies may affect the functionality of our Site.

For more information about how we use cookies, please see our Cookies Policy.

Third-Party Websites

Our Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Compliance with Regulations

Celestial Insights is committed to complying with all applicable privacy laws and regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). We have implemented policies and procedures to ensure that your personal information is protected in accordance with these laws.

Residents of California have specific rights under the CCPA, including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact Elara Nightingale at privacy@celestialinsights.com.

Residents of the European Economic Area (EEA) have specific rights under the GDPR, including the right to access, rectify, and erase your personal information, the right to restrict processing, the right to data portability, and the right to object to processing. To exercise these rights, please contact Elara Nightingale at privacy@celestialinsights.com.

Regulatory Compliance Table
Regulation	Description	Celestial Insights' Compliance Measures
CCPA	California Consumer Privacy Act, granting California residents specific rights regarding their personal data.	Providing notice of data collection, honoring requests for data access and deletion, and offering an opt-out for data sales.
GDPR	General Data Protection Regulation, protecting the personal data of individuals in the European Economic Area (EEA).	Obtaining explicit consent for data processing, ensuring data security, providing data portability, and honoring requests for data access, rectification, and erasure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our Site and update the "Effective Date" at the top of this policy. Your continued use of our Site after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Celestial Insights
13 Witch Way
Salem, MA 01970
Email: privacy@celestialinsights.com
Phone: 555-CELESTI (555-235-3784)